Finding Information — GCSE English

Locate and retrieve information from texts accurately

What is retrieval?

  • Retrieval means finding specific information directly stated in a text.
  • This is one of the most important reading skills at GCSE.
  • Questions often ask you to: "Find two things...", "Give one example of...", "List three..."
  • You do not need to give opinions — just find what the text says.
  • Always use evidence from the text in your answer.

Key Words

  • Retrieval — Finding information that is directly stated in the text
  • Skim reading — Reading quickly to get a general idea
  • Scan reading — Reading quickly to find a specific piece of information
  • Evidence — A quotation or reference from the text that supports your point

How to approach retrieval questions

  • Step 1: Read the question carefully — note exactly what is asked.
  • Step 2: Identify the key word(s) in the question.
  • Step 3: Scan the text for those key words.
  • Step 4: Find the specific information and write it clearly.
  • Do not add extra opinions or interpretations — just state what the text says.

Using quotations effectively

  • Use short, precise quotations from the text.
  • Introduce with: "The text states...", "According to the text...", "The writer says..."
  • You can also paraphrase — restate the idea in your own words.
  • When listing points, use clear, numbered points.
  • One point per mark — do not repeat the same point twice.

Common mistakes to avoid

  • Do not copy out entire paragraphs — be selective.
  • Do not give opinions ("I think...") in retrieval answers.
  • Make sure your answer matches what the question asks.
  • Do not confuse retrieval with inference — retrieval is directly stated.
  • Always re-read your answer to check it answers the question.

Worked Examples

Example question and answer

  1. Text: "The library opens at 9am Monday to Friday, and at 10am on Saturdays. It is closed on Sundays."
  2. Question: "Give two facts about the library opening times."
  3. Answer point 1: The library opens at 9am on weekdays (Monday to Friday).
  4. Answer point 2: The library opens at 10am on Saturdays.
  5. Both points are directly stated — no inference needed.

Example: using quotation

  1. Text: "The explorers faced fierce blizzards, frostbite, and dwindling food supplies."
  2. Question: "Give two difficulties the explorers faced."
  3. Answer point 1: They faced "fierce blizzards."
  4. Answer point 2: They suffered from "frostbite."
  5. Short, precise quotations from the text.

Practice Questions

  • In retrieval, you are finding information that is:
    Answer: Directly stated in the text
    Retrieval means finding information that the writer has directly stated, not implied.
  • A retrieval question asks "Find two examples." How many marks is it likely worth?
    Answer: 2 marks
    One mark per valid point is typical for retrieval questions.
  • Which is the best opening for a retrieval answer?
    Answer: The text states that...
    Retrieval answers should reference the text, not personal opinion.
  • What is "scan reading"?
    Answer: Reading quickly to find specific information
    Scan reading involves moving your eyes quickly over the text to find a key word or idea.
  • The question asks for "three features." You give the same point three times. What happens?
    Answer: Only one mark awarded
    Repeating the same point does not earn extra marks. Each point must be distinct.

Exam-Style Question

Read the following extract and answer the question. "The new community centre offers a wide range of activities for residents of all ages. Young children can attend art classes and story time sessions, while teenagers have access to a recording studio and gaming room. Adults can join fitness classes, cookery workshops and language courses. The centre is open seven days a week from 8am to 10pm." List four things the community centre offers or provides.

Mark Scheme

  • 1 mark each (up to 4): art classes / story time / recording studio / gaming room / fitness classes / cookery workshops / language courses / open 7 days / open 8am to 10pm

Model Answer: 1. Art classes for young children 2. A recording studio for teenagers 3. Fitness classes for adults 4. The centre is open seven days a week from 8am to 10pm

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